POSITIVITY & TEAM CULTURE
How we manage our teams performance, mood, self belief and culture is tangibly linked to team performance.
Discover the secret of altering the mood in the culture of your team. Did you know that the frequency of positive feedback in relation to negative feedback is critical in relationships and the workplace?
Whilst studying the characteristics of high performing teams, Marcial Losada a Chilean mathematician did scientific modeling of group behavior & discovered a butterfly phenomenon in Organization’s and teams. Through his research he discovered a tipping point, the 2.9013 number. Observing behind a secret mirror he tracked all comments and conversations - both positive or negative. Behaviors of defending ones view versus asking questions. This was repeated across 60 business teams he was able to analyse group dynamics & then linked this to performance of profitability, customer satisfaction as well as evaluation by peers. So what did Marcial discover?
High performing teams: scored high on connectivity (participants were well tuned to one another (relationship between business performance & group personnel satisfaction, were very tuned to one another, they asked questions as much as defending their own view: & cast their attention outward more than inward.
Their butterfly wings were long with a high positivity ratio of 6:1. In other words they had far more positive feedback than negative, in abundance. The self esteem levels were high as a result.
Medium performing teams: had a diminished structure, including lower positivity scores and a very narrow range of asking questions. This was represented by a smaller butterfly, people were more self absorbed with their own views.
Low performing teams: showed no presence of the butterfly at all in Losada’s mathematical modeling. They were truly stuck in mud, defending own view and critical of everyone else’s. They had very low positivity ratios. People had lost the ability to listen to each other & team meetings did not generate energy nor outcomes. Ratio of positive to negative was the opposite. People we reluctant to give positive appraisal.
Based on extensive research with sixty companies, Frederickson found that companies with a better than 2.9:1 ratio of positive to negative statements in business meetings are flourishing. Below that ratio, they are not doing well economically. Though there is a limit – where the ratio is above 13:1 relationships become aimless and credibility is lost. He calls this the ‘Losada ratio’, named for the colleague who discovered the relationship between positive interactions and economic well-being.
Take a moment to consider your workplace interactions, both with colleagues and subordinates. Do you have at least an approximate 3:1 ratio of saying positive things to negative ones? If you don’t – could that be having an effect on your bottom line? Are your people being constrained by a fear of criticism, which will lead them into doing only what is necessary and directed, and stifle creativity and confidence?
Workplace relationships and personal relationships are different – the people that we choose to make significant in our personal lives both need and deserve a higher ratio of positive to negative interactions. Can you get your communications into the effectiveness band, and make all your relationships flourish?
So what's the ratio of positive to negative interactions in your team and your organisation?
Extra Note: The Relational Research
Based on 700 newly-married couples they videotaped a fifteen- minute conversation with each couple and logged the ratio of positive to negative interactions. Based on the ideal 5 to 1 ratio, they predicted whether each marriage would succeed or fail.
Ten years later, they followed up on their predictions. They had a 94% accuracy rate for the couples they had predicted would divorce!
"Thanks to you and your team for
facilitating such a fun activity last week – everyone really enjoyed it." I - MED
Watch team development at its best as your team experience life on both sides of the camera and film their own quality production.
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